Email is obsolete

Really? According to Bombay's Business Standard, "'Obsolete tools' like e-mail and instant messengers could act as roadblocks for the growth of web collaboration, say experts." Experts cited in this article come from some technology companies purveying different gadgets for getting along online so reader beware. Still, this notion that email is on its way out (first time I've heard it applied to IM, though) continues to pop up in odd places...not including the enthusiastic email defender I recently encountered in a workshop.